What should I do about poor staff performance?

If a team member is not performing to your satisfaction then it is advisable to bring this up with them in an informal manner in the first instance, rather than immediately instigating disciplinary/capability procedures.

We would advise that this ‘informal’ approach is still documented, but that you clearly communicate the issue to your employee, give them the chance to discuss the problem with you and put in place some clear guidelines for improving performance. You might offer additional support or training and you should give a timescale after which their performance will be reviewed.

If performance continues to be poor you can move on to your company’s formal disciplinary/capability procedure.

Filled Under: Performance Posted on: 2nd November 2020

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